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Thank you for visiting our store! Below are the terms of our shipping policy, designed to ensure a transparent and smooth shopping experience for you. 1. Order Processing Time: Once payment is confirmed, orders are typically processed and shipped within [1-3] business days. We do not process shipments on weekends or public holidays. Should shipping be delayed due to high order volumes or unforeseen circumstances, we will contact you via email immediately to explain the situation. 2. Shipping Times and Costs: We are committed to providing fast shipping services to customers worldwide. Actual delivery times may be extended due to customs clearance, severe weather, or peak shipping seasons (e.g., Black Friday, Christmas). 3. Order Tracking: Once your order has shipped, you will receive a confirmation email containing a tracking number and a tracking link. You can view real-time updates on your package's status via the link in the email within [24-48] hours of shipment. Please double-check your shipping address at checkout. If a package is returned due to an inaccurate or incomplete address provided by the buyer, or because no one was available to sign for the delivery, the buyer may be responsible for the cost of re-shipping. Damage or Loss in Transit: If your item arrives damaged, or if the tracking status has not updated for an extended period beyond the estimated delivery time, please contact us immediately at [tetzlaffspinar@gmail.com]. Please include your order number and photographic proof of the damage in your email; once verified, we will arrange for a replacement or a refund. 6. Contact Us: If you have any questions regarding your order's shipping status or our shipping policy, please feel free to contact our customer service team: Customer Service Email: [tetzlaffspinar@gmail.com] Business Hours: [Monday to Friday, 9:00 AM - 6:00 PM (GMT+1)]